Livelink ECM - eDOCS Design Principles - Interoperability
Livelink ECM - eDOCS Suite reflects the acknowledgement that organizations have invested significant time, effort, resources, and money in IT infrastructure. It delivers on the promises of integration and interoperability so common in the ECM market.
By choosing Livelink ECM - eDOCS, organizations are assured that their investments in business systems will be protected - and respected. Open Text is committed to delivering a modular architecture by virtue of which Livelink ECM - eDOCS content enabling components are exposed as consumable services and delivered to a wide range of channels, such as thick-client applications, Webtops, office productivity applications and email clients, and mobile devices.
Open Text is committed to standards, including Microsoft .NET, and to leveraging those standards in order to form the basis for developing interoperable content lifecycle management solutions.
Open Text will continue to provide a strong value proposition where security, content management, beyond-basic library services, governance, and regulatory compliance are key requirements and core functional components.
Interoperability highlights of Livelink ECM - eDOCS include:
Unparalleled Integration with Microsoft Office
Livelink ECM - eDOCS builds on its reputation for seamless integration with the Microsoft Office System. One of the keys to success in terms of ECM deployment is striking the perfect balance between the need to secure and control content and the need to make user interaction with the system as natural as possible. Livelink ECM - eDOCS achieves this balance. Expand/Collapse 
Organizations can deploy content-centric business solutions that achieve corporate goals of compliance, business risk mitigation, and cost reduction while at the same providing users with an environment that is literally as easy as using the intuitive, familiar Office applications they work with every day.
Livelink ECM - eDOCS features seamless menu-level integration that enables users to access, search for, retrieve, save, or share work product all from the standard drop-down menus in Word, Excel, and PowerPoint. Users don't have to learn new technology to interact with Livelink ECM - eDOCS - they simply continue working with the same "Save," "Save as…," "Open," "Send to…," and other menu commands that they use on a daily basis. In seamless and transparent fashion, Livelink ECM - eDOCS controls the traffic of content to and from its highly secure repository to the user desktop.
Interoperability with the Microsoft Office System doesn't end with the productivity suite. Livelink ECM - eDOCS features the ground-breaking Livelink ECM - eDOCS Client for Microsoft Outlook to ensure access, search and retrieval of all content from within the industry-leading and familiar email environment. Additionally, by tightly integrating with Microsoft Outlook, organizations can streamline and simplify enterprise email management initiatives - having users store and business-critical emails to the content management repository or, alternatively, employing the automated email management capabilities of Livelink ECM - eDOCS to automatically apply internal or regulatory mandated policies to email. This makes efforts to enforce compliance-related policies regarding email extremely straightforward and far easier than traditional, manual intensive processes.
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Microsoft SharePoint Coexistence
Organizations are continuing to increase investments in Microsoft SharePoint Products and Technologies in order to provide users with a straightforward, easy to use collaborative environment for document sharing and information access. At the same time, the demand for ECM software, including Livelink ECM - eDOCS, is on the rise, due to organizational goals of mitigating risk (regulatory compliance), reducing and controlling costs across all departments, establishing content-centric business solutions, and generating business advantage through better management of business content. Expand/Collapse
In order to support and balance these dual trends, Open Text has developed a series of connectable components that enable a joint Microsoft SharePoint and Livelink ECM - eDOCS solution. Leveraging its rich heritage of integration with the Microsoft platform, Open Text enables organizations to enjoy the benefits of Microsoft SharePoint while ensuring the security, scalability, and superior document, records, and knowledge management capabilities Livelink ECM - eDOCS - the industry-leading ECM software.
For organizations already invested in or planning deployments of Microsoft SharePoint Products and Technologies, a coexistence approach that includes Livelink ECM - eDOCS will enable to truly capitalize on a best of both worlds strategy for long-term, sustainable ECM success.
Read the whitepaper: Hummingbird Enterprise™ & Microsoft® SharePoint®:A Strategy for ECM Success (pdf) |
Extending the Value of ECM Strategies by Incorporating email Storage and Archival Solutions
"Companies that rely on employees to tag and push appropriate emails into the record management system or an email record archive must implement a compliance monitoring system and audit to ensure that the corporate policy is being followed. Alternatively, there is the option to deploy a records management system that offers the option to automate some parts of the declaration process while capturing all non-declared records into a large "other email" folder. This adds intelligence to some of the email records while eliminating the need to oversee that all users are in compliance."
Source: Gartner, Inc. Expand/Collapse
Organizations need to include email as part of their overall compliance and records keeping strategies. With the already enormous - and growing - volume of email, storage and archival solutions are increasingly working their way from tactical, cost-saving measure to imperative component of sound content management strategies.
In response to this development, Open Text has aligned itself with industry-leading email storage and archival vendors to provide its customers with a complete solution for managing email for both cost savings and compliance purposes.
The combination of Livelink ECM - eDOCS and VERITAS Enterprise Vault from Symantec, for example, is designed to enable customers to better manage electronic records such as email, instant message exchanges, and file system documents as part of an integrated content lifecycle management solution. Joint customers will be able to use a common, unified interface to capture and manage all business content stored in disparate information sources, declare those documents and messages as records and access the content across both systems.
Open Text and Symantec will deliver this functionality from the most common interface for document creation and sharing today - the email client, starting with Microsoft Outlook and Lotus Notes environments. This will help allow appropriate corporate practices such as document retention policies to be applied, while enabling easy access to all content including email via the user-friendly interface customers are most familiar with, helping improve productivity of information workers.
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Design Principles of Livelink ECM - eDOCS
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